On February 8th, at the press conference held by the National Health and Family Planning Commission, Jiao Yahui, deputy director of the Medical and Health Hospital of the National Health and Planning Commission, said: "In the process of improving medical services, we have been emphasizing the simultaneous promotion of public hospital reform and Graded diagnosis and treatment, because if there is no reform of public hospitals and no advancement of graded treatment, there is no way to solve the problem of overcrowding in large hospitals that are now receiving attention."
In 2015, with the approval of the State Council, the National Health and Family Planning Commission and the State Administration of Traditional Chinese Medicine jointly launched the “Action Plan for Further Improvement of Medical Servicesâ€, proposing to use the three-year period from 2015 to 2017 to make the people convenient for medical treatment and safety. Seeking medical treatment, effective medical treatment, and clear medical treatment, the level of medical services has improved markedly, the people's medical treatment has improved significantly, social satisfaction has improved markedly, and the goal of building a harmonious doctor-patient relationship has been achieved.
The rate of appointments for tertiary hospitals reached 38.6%.
Appointment of medical treatment is an important starting point for the reform of public hospitals. Since the implementation of the “Further Improvement of Medical Service Action Planâ€, the rate of appointments for tertiary hospitals has reached 38.6%, up 6.5% year-on-year, and 3,329 medical institutions have achieved time-sharing. Make an appointment for treatment. Jiao Yahui said that Guangdong has launched a pilot program for “non-emergency real-name appointments and treatments†in 41 hospitals to effectively curb the phenomenon of reselling sources. The first hospital affiliated to Wenzhou Medical University has an accurate appointment time of minutes, and the outpatient appointment rate is 90%.
It is understood that the “Daily Improvement of Medical Service Action Plan†document issued in 2015 clarifies that the 2017 tertiary hospital appointment rate should reach 50% or more.
Beijing Children's Hospital is the pilot hospital of the program, and it is also the first in the country to successfully implement a comprehensive appointment for non-emergency registration. Zhao Chengsong, assistant to the president of Beijing Children's Hospital, said that the implementation of the non-emergency registration comprehensive appointment has effectively reduced the waiting time for patients, the peak traffic of the outpatient hall has been significantly reduced, the hospital environment has improved significantly, and the patient experience has been significantly improved. .
This year's "further improvement of the medical service action plan" will further pilot the centralized inspection and inspection, reducing the number of patients rushing to the hospital. Jiao Yahui said that letting the patients go to the hospital once and all the inspection and verification problems are solved, and then the information information is pushed through the means of informationization, which greatly improves the patient's feelings of seeing a doctor, which is both reform and improvement of services.
At present, Beijing Children's Hospital has piloted a half-year inspection and inspection centralized appointment. Zhao Chengsong said that we mainly aim to reduce the problem of parents going back and forth. The original mode of operation is that each department has its own checklist, and it is reserved in one place. Now these appointments are scheduled on the same day. For example, some small patients need fasting water, and parents can take the child once to complete, which significantly reduces the patient. The number of times the family and the family traveled to and from the hospital, the response from the parents was very good.
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